I searched for a company and they’re not listed. Why? There are over four million businesses registered in the UK. Only a small percentage report their performance across the six measures we collect. We only show Impact Scores where we have data on three or more of the six measures.
Why does a company appear more than once, with a slightly different name? Companies often have complex structures with more than one entity. It is complicated to decipher these, so we report all the data we can obtain.
When I click ‘Compare’, not all companies I expect to see are in there? There are over 700 codes which businesses can use to describe what they do. Companies who appear to do the same thing sometimes code themselves differently. We have tried to merge similar codes, but with more than five million UK businesses, it’s not always possible.
Why is some data missing? Only certain sized businesses have to report certain data sets, other businesses choose to because it’s the right thing to do. We try and capture data from as many different reliable sources a possible. If you think some data is missing from a company’s results, please get in touch.
Why does a company with a low late payments figure get a ‘bad’ emoji? In the calculations, we also account for what the actual payment terms the company demands from their suppliers. Some of these can be horrendously short, and so change the overall score.